Carruth Compliance Consulting Incident Information
On January 13, 2025, we learned that Carruth Compliance Consulting, the third-party administrator of SHSD’s 403(b) and 457(b) retirement savings plans, discovered suspicious activity on its computer systems on December 21, 2024 (the “Carruth Incident” or “Incident”). Carruth reported that an investigation revealed that sensitive employee data for Carruth’s clients, including St. Helens School District (SHSD), was affected. Carruth’s customers include many Oregon school districts, educational service districts and other organizations.
Carruth reported that upon learning of the Incident, they began working with third-party specialists to investigate the activity, and then notified the Federal Bureau of Investigation. Carruth also engaged a sub-contractor to handle processing of information coming in from its clients. For the foreseeable future, no further retirement account transactions from SHSD employees will be processed by Carruth. We are in the process of transitioning to another provider for these services and will provide information about it in subsequent communications.
Frequently Asked Questions
- Am I Impacted?
- Were St. Helens Systems Part of the Incident?
- What Information Was Part of The Incident?
- Is this Connected to my State PERS, IAP or OEBB Accounts?
- Is my retirement account safe?
- What if I do not/did not participate in SHSD’s 403(b) and 457(b) plans administered by Carruth? Why would my data be affected?
- What is St. Helens School District Doing?
- What Should I Do?
- Who is IDX?
- I am having trouble enrolling with IDX. Is someone from SHSD able to assist me with enrolling in the services provided by IDX?
- Fraud Alerts and Credit Freezes
- How to place a fraud alert or credit freeze, contact the three major credit reporting bureaus:
- Additional Resources
Am I Impacted?
Were St. Helens Systems Part of the Incident?
What Information Was Part of The Incident?
Is this Connected to my State PERS, IAP or OEBB Accounts?
Is my retirement account safe?
What if I do not/did not participate in SHSD’s 403(b) and 457(b) plans administered by Carruth? Why would my data be affected?
What is St. Helens School District Doing?
What Should I Do?
Who is IDX?
I am having trouble enrolling with IDX. Is someone from SHSD able to assist me with enrolling in the services provided by IDX?
Fraud Alerts and Credit Freezes
How to place a fraud alert or credit freeze, contact the three major credit reporting bureaus:
Additional Resources
Updated 1/24/2025 12:00 PM.